MySkinDoctor Acne
Patient Pathway

Download MySkinDoctor today

What is the MySkinDoctor acne pathway?

MySkinDoctor is a mobile application (App) which enables you to have your isotretinoin follow up reviews remotely.

The App allows you to have your monthly follow up reviews remotely through a telephone consultation with the dermatology nurse specialist.

What are the benefits of this service?

The App creates a space to upload the required images of your skin and negative pregnancy test for the nurse to assess during your telephone review, for a further prescription of isotretinoin.

Using MySkinDoctor's remote pathway will save you a regular trip to the clinic for your follow up reviews. If you need to be seen in clinic, you will be booked an appointment directly with a specialist. This innovative process saves time, resources and is good for the environment.

Getting started

Following your initial face to face appointment, you will be booked a remote follow up review for either 1 or 2 months' time. You will also be provided with a link to download the MySkinDoctor App, and sent some pregnancy tests in the post to your registered home address.

How to download MySkinDoctor

You can download the App simply by clicking on the link sent to you in the invitation SMS or by visiting the App Store or Google Play Store by clicking the links below.

Once you have successfully downloaded the App, you will be required to enter the unique PIN code which was provided to you in the text message sent to you mobile phone.

How do I send a case?

All images of skin and negative pregnancy tests, along with the packaging and serial number, must be submitted no sooner than the day before your review.

Confirm patient pathway:


Select "NHS Consultation" and enter unique 4 digit PIN code received in invitation SMS.


Register your account:


Enter your email address and create a password.

Complete set-up wizard:


  1. Confirm / enter mobile number, name, date of birth, address etc.

Enter contact and privacy preferences (you will be required to read and agree these before continuing).

Create new Skin Problem:


Click "+" to create a new case.

Add images

Please ensure all images are uploaded under the 'photos' section, and are uploaded all together.
Once completed, click "Next".

Fill in details of your


Please fill in as much detail as you can for the nurse to assess, this includes any side effects you may be experiencing. 

Add medical history:


Add any relevant medical history to your case.

Submit your case:


Click "Next" and this will confirm that your case has been submitted.