Frequently Asked Questions
FAQs – Patient
What is MySkinDoctor?
What are the benefits of this service?
How do I get a MySkinDoctor assessment?
Alternatively, you can use our Self-Pay service to receive a Consultant review of your skin condition for £75. All you need to do is download MySkinDoctor from your store, register an account and follow the set-up process.
What happens after I submit my skin case?
MySkinDoctor isn’t working, what do I do?
What do I need to be able to use the app?
Patient Guidance
General Data Protection Regulations (GDPR), Confidentiality & Patient Privacy
All information held by the service is kept in accordance with the General Data Protection Regulations (GDPR), Data Protection Act, the NHS Constitution and the NHS Care Records Guarantee. All patient data is stored securely and used only for the purposes of direct-care. If you are a patient and you have any concerns regarding the use of data within the service then please contact us on 01903 703 281 (for NHS patients). Our Privacy Policy also provides advice for patients on how to make a complaint, how to request a copy of your data and how we share your data.